
Frequently Asked Questions (FAQ)
Rates & Payment
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Individual Sessions (In person & Teletherapy)
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Free for 30-minute Consultation
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$175 for an individual 45–50-minute session
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$200 for a 90-minute Extended session
Family or Couples Sessions (In person & Teletherapy)
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Free for 30-minute Consultation
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$190 for a 50–60-minute session
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$220 for a 90-minute session
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Sliding scale fee available at request.
Payment
Cash, check and all major credit cards are accepted for payment.
Cancellation Policy
Sessions are typically scheduled to occur one time per week at the same time and day if possible. Patient’s therapist may suggest a different amount of therapy depending on the nature and severity of patient’s concerns. Patient’s consistent attendance greatly contributes to a successful outcome. In order to cancel or reschedule an appointment, Representative is expected to notify patient’s therapist at least 12 hours in advance of patient’s appointment.
If you do not provide patient’s therapist with at least 12 hours’ notice in advance, Representative is responsible for payment for the missed session.
Please understand that your insurance company will not pay for missed or canceled sessions.
Out-of-Network
Services from Tides of Healing are considered “out-of-network” with insurance companies. This ensures the delivery of higher quality of care, with individualized attention, and complete confidentiality.
Many insurance companies provide reimbursement for out-of-network therapy. "A Super Bill" can be provided on request which can be used to submit to your insurance and seek potential reimbursement for sessions.
Good Faith Estimate
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You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call Tides of Healing directly at (650) 799-1762
More Questions?
Please contact us today for further information.